Thinkwide-Diagnostic and Laboratory Management Software

Terms and Conditions for Payments Gateway

  1. Acceptance of Terms

    By using the online payment facility at ThinkWide Digital Health Pvt. Ltd website, you agree to the terms and conditions set forth herein. If you do not agree to these terms, please do not use this payment system.

  2. Provider Information

    The online payment system provided by ThinkWide Digital Health Pvt. Ltd is registered under the Registrar of Companies CIN -U72900WB2022PTC259381, GST: 19AAJCT8845Q1Z5. The company’s registered office is located at SDF Building, 4th Floor, Modul-529, GP Block, Sector V, Bidhannagar, Kolkata, West Bengal,India, 700091

  3. Liability

    1. Payment Processing Time

      Online payments through this system take around two working days to reach ThinkWide Digital Health Pvt. Ltd account.

    2. Liability for Incorrect Information

      If the user sends incorrect account numbers or personal information that leads to the misplacement of funds, ThinkWide Digital Health Pvt. Ltd cannot take responsibility for any loss. The company also disclaims liability if the payment is declined by a credit card or debit card.

    3. Notification of Declined Payments

      If a payment is declined by the card supplier, ThinkWide Digital Health Pvt. Ltd is not obligated to inform the user. It's the user's responsibility to verify with their bank or card supplier if the payment has been deducted from their account.

    4. Limitation of Liability

      ThinkWide Digital Health Pvt. Ltd will not be liable for damages caused by using or failing to use their website, linked websites, or the information contained within them. This includes damages resulting from warranty, contract, tort, or any other legal theory, whether they have been advised of the possibility of such damages.

    5. Responsibility for Downtime

      Any downtime that may occur on the company’s website and payment system is not its responsibility.

  4. Confidentiality

    1. Confidentiality of Transactions

      Each transaction made through ThinkWide Digital Health Pvt. Ltd online payment portal will remain confidential.

    2. Non-Disclosure of Sensitive Information

      Commercially sensitive information will not be shared with third parties by the company unless necessary for its services.

  5. Refund Policy

    1. Case-by-Case Basis

      Cancellation or refund requests are considered individually at ThinkWide Digital Health Pvt. Ltd's discretion. Refunds are not guaranteed and will vary according to individual circumstances.

    2. No Refund for Incomplete Training

      If a customer leaves ThinkWide Digital Health Pvt. Ltd before completing their training course, they will not be entitled to a refund of the paid service fees.

  6. Refund Method

    • Refunds, if approved, will be issued to the debit/credit card used for the original transaction. This policy clarifies that refunds will not be made unless the fees have already been paid.

  7. Liability Disclaimer

    • Regardless of the legal basis behind them, ThinkWide Digital Health Pvt. Ltd will not accept liability for any damages arising from the use or non-use of its site or services.

  8. Refund Method

    1. Scope

      The Privacy Policy applies to all fee payments made through ThinkWide Digital Health Pvt. Ltd. The company may also provide specific privacy notices or Help Centre materials to explain fee structures in more detail.

    2. Contact Information

      Users are encouraged to ask if they have questions about the Privacy Policy. They can contact ThinkWide Digital Health Pvt. Ltd. through the website or via email at [email protected] .

    3. Changes to Privacy Policy

      ThinkWide Digital Health Pvt. Ltd. reserves the right to modify, amend, or remove this privacy statement at any time and without providing a specific reason. This policy clarifies that nothing contained herein is intended to create a contract or agreement between the company and any user visiting its website or providing identifying information. .

    4. DND Policy

      To stop receiving SMS, email alerts, or further contacts from ThinkWide, you can simply send an email to [email protected] with your mobile number. Upon doing so, you will be removed from the alerts list. .

    5. Legislation

      The construction, validity, and performance of these terms and conditions are governed by RBI regulations. Any disputes, controversies, or claims arising from these terms, their breach, termination, or invalidity, shall be resolved through arbitration in accordance with the applicable laws. .

    6. Contact Details

      Email: [email protected]
      Contact Number: 9330687508 .